Privacy Policy

Last updated: June 13, 2025

Welcome to Schnellx ("us", "we", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [Your Contact Email Address or Link to Contact Page].

This privacy notice describes how we might use your information if you:

  • Visit our website at [Your Website URL]
  • Download and use our mobile application - Schnellx
  • Engage with us in other related ways ― including any sales, marketing, or events

In this privacy notice, if we refer to:

  • "Website," we are referring to any website of ours that references or links to this policy
  • "App," we are referring to our mobile application, Schnellx
  • "Services," we are referring to our Website, App, and other related services, including any sales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

1. Information We Collect

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Personal Identifiers: Name, phone number, email address, postal address.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor [Specify Payment Processor, e.g., Stripe, PayPal] and you should review its privacy policies and contact the payment processor directly to respond to your questions.
  • Location Data: We collect location data when you use our App for providing our transportation services, such as your pickup and drop-off locations.
  • Usage Data: Information about how you use our Website and App, such as IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access.

Information automatically collected: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identify (like your name or contact information) but may include device and usage information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

  • To facilitate account creation and logon process.
  • To provide and manage your requested services (e.g., booking and completing rides).
  • To send administrative information to you (e.g., information about your bookings, changes to our terms, conditions, and policies).
  • To process your payments and prevent fraudulent transactions.
  • To request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
  • For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

3. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. If you would like to exercise these rights, please contact us.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Policy for Minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

8. Changes to This Privacy Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this notice, you may email us at [Your Contact Email Address] or by post to:

Schnellx
[Your Company's Physical Address, if applicable]
[City, State, Postal Code]
[Country]